This role is responsible for managing and developing a defined portfolio of clients while ensuring the delivery of high‑quality, compliant, and commercially effective services. You will act as a central point of contact for key stakeholders, overseeing end‑to‑end service delivery, safeguarding revenue, and identifying opportunities for growth. The position requires strong relationship management, sound commercial judgment, and the ability to coordinate cross‑functional teams to meet client expectations and uphold IQ‑EQ’s standards of excellence.
What you'll do
- You’ll manage and grow an assigned client portfolio by safeguarding revenue, deepening client relationships, and identifying new opportunities while representing IQ‑EQ as “one company.”
- You’ll ensure full compliance with client requirements—including quality, timelines, legal/regulatory standards, and internal risk frameworks—while translating client needs into On‑Time and In‑Full (OTIF) delivery across teams.
- You’ll act as the primary point of contact for complex issues, providing high‑quality billable advisory support, preparing proposals, and leading multi‑department or multi‑jurisdiction teams to win or expand business.
- You’ll collaborate closely with Business Developers and operational teams (Fund Accounting, Corporate Secretary, etc.) to maintain seamless service delivery and support the conversion of prospects.
- You’ll manage the full financial and contractual client lifecycle—including cash collection, invoice validation, performance analysis, and risk identification—while renegotiating agreements when needed to protect profitability.
What we offer
- Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
- Wellbeing: additional social benefits such as private health and dental cover, life assurance and etc
- Annual leave: our employees are entitled to 25 days paid leave plus all statutory public holidays
- Maternity and paternity leave, education leave and etc
- Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangement