JOB DESCRIPTION: Project Manager
Office: India
Responsibilities (how we will measure success)
- Responsible for the overall delivery of Service Quality and Ways Of Working project within the GCD Migrations Programme
- Ensure governance procedures are adhered to, working closely with the Portfolio Governance team to complete as required.
- Adhere to the Group Portfolio team’s standard methodology and governance processes including use of approved templates.
- Organising and motivating project teams, directing the project and all stakeholders involved to successful delivery
- Effective management of all key stakeholders
- Ongoing contribution towards continuous development the Change team
Tasks (what does the role do on a day-to-day basis)
- Responsible for all aspects of Project Management, including but not limited to; Initiation, planning, design, execution, monitoring and controlling including change control and project closure – ensuring predictable and successful delivery
- Determine objectives and measures that each project will be evaluated against upon completion and track ongoing progress. Prepare related benefits assessments
- Ongoing communication and management of all project stakeholders, ensuring consistent, clear and transparent updates and escalations
- Lead and motivate your project team both internally and externally, establishing a team culture within the assigned projects
- Preparation of project documentation in collaboration with Project Sponsor, Programme Manager, Subject Matter Experts and other relevant stakeholders. For example:
- Project Initiation Requests
- Project Initiation Documentation
- Scoping
- Offshoring approach documentation
- End Stage reports and Stage Gate Readiness Assessment Documents
- Closure Reports
- Working closely with the project team members to ensure that scope is defined, requirements documented, tracked and delivery schedules are on track;
- Applying change control processes as per PMO governance
- Proactive management of project risks, including the development of contingency plans
- Reporting through agreed lines on project progress through highlight reports and end-stage assessments, including option papers and recommendations
- Liaise with various departments to ensure Service Transition is successful, including the training team in relation to training needs arising from projects and related solutions
- Production of closure reports, evaluating successes and challenges to enhance learning for your next project – ensure capture of lesson on the team’s central lessons log.
Other
- Support other departments as required within the confines of the Project Manager role
- Undertake any additional reasonable duties as required the Firm
Key competencies for position and level
- Has in-depth knowledge of Project Management discipline
- Solves complex problems, taking on a new perspective to existing solutions
- Works independently, receives minimal guidance
- Acts as a resource for colleagues with less experience
- Strong communicator and influencer
Key behaviours we expect to see
In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:
- Taking Ownership
- Resilience
- Positivity
- Proactivity