Are you ready to take the lead in delivering world-class ServiceNow solutions? Join our team as a Senior Technical Consultant and become the trusted expert guiding customers through their digital transformation journey.
- Act as the functional and technical expert in customer engagements, ensuring solutions align with best practices and deliver measurable outcomes.
- Participate in workshops with clients to assess current processes and define future-state solutions.
- Design and implement ServiceNow solutions based on technical architecture and leading standards.
- Develop custom solutions through scripting and application development.
- Prepare technical documentation as required by client contracts and internal standards.
- Maintain expertise in key ServiceNow modules: ITSM, ITOM, HAM, SAM, CSM, FSM, HRSD, ERM, and industry-specific offerings (Telecom, Financial Services, etc.).
- Ensure clear communication and coordination between all stakeholders throughout the project lifecycle.