We are looking for a qualified professional to join our team and contribute to system enhancements, technical testing, and production delivery.
The ideal candidate will combine technical knowledge with strong analytical and problemâsolving skills to drive improvements and ensure smooth operations in a dynamic global environment.
Main Tasks and Responsibilities:
Requirements Gathering and Change Management
⢠Gather and document technical requirements for system improvements.
⢠Participate in the change request process for technical and functional updates.
Testing and Delivery
⢠Collaborate on technical testing to ensure a smooth production deployment.
⢠Launch and monitor initiatives, ensuring timely followâup.
Problem Resolution and Process Optimization
⢠Provide Level 3 support by analyzing reported issues and identifying solutions or alternatives to minimize impact.
⢠Ensure resolution and followâup with vendors or service providers.
⢠Oversee technical processes (e.g., online operations, STP flows, batch processes) and document known issues for firstâlevel support.