Job Description

Manage user and e-banking accounts, access rights, and roles in accordance with defined policies and procedures.
Assist in provisioning and deprovisioning access to systems, applications, and resources.
Perform regular reviews of user access to ensure compliance with security standards.
Respond to and resolve basic identity and access management issues and inquiries in a timely manner, collaborating with other team.
Ensures that requests for access rights are processed according to contractual deadlines and in a correct manner.
Perform password reset
Respond to phone calls from clients, providing assistance and answering inquiries professionally and efficiently.
Ensures weekend and holiday standby when required

About Inetum

Inetum