Inetum is looking for an Administration & Access Management Officer to own and manage JIRA platform, ensuring reliable daily operations, great user support, and continuous improvement of our tooling ecosystem. If you enjoy combining technical expertise with service ownership and collaborating across Agile, DevOps, and ITSM teams, this role is for you.
What You Will Do
- Manage and maintain our core collaboration and workflow tools, ensuring they run smoothly, securely, and reliably.
- Support users by providing guidance, training, and best practices to help teams work efficiently.
- Configure and optimize platforms, improving workflows, permissions, templates, and integrations as needed.
- Collaborate with Agile, DevOps, ITSM, and Data teams to enable better delivery processes and reporting.
- Monitor system performance, troubleshoot issues, and coordinate changes or improvements.
- Ensure compliance with security, governance, and data鈥憁anagement standards.
- Contribute to ongoing enhancements, automation initiatives, and platform evolution projects.