MS-D365 CE Solution Architect (Functional)

We are looking for a highly skilled and certified Dynamics 365 CE Solution Architect with 10 to 15 Years of experience to join our Pre-Sales team. This role requires a strong combination of technical acumen and business consulting expertise to support pre-sales activities, drive solutioning, and deliver client presentations and demonstrations. The ideal candidate will play a critical role in shaping tailored D365 CE and Power Platform solutions that address customer challenges and align with business objectives.

Responsibilities:

• The candidate will work with the Sales teams and help them configure the demo environments for the client demos.
• The candidate should have the ability to understand business scenarios and provide solutions that leverage the Dynamics 365 platform.
• The candidate will also be responsible to help conduct trainings for team members of the technology solution and create and maintain knowledge sharing documentation.
• Knowledge of Dynamics 365 business applications for Customer Engagement and the related SDK
• Proficient with configuration, customizing, and integrating Microsoft Dynamics CRM.
• Significant experience working with Dynamics 365 Online and Microsoft Power Platform including PowerApps (Canvas, Portal and Model Driven Apps), Power Automate, Portal Pages and Dynamics 365 CE Apps.
• Must have experience working on Business rules, workflows, Power Automate flows. 

Key Skills & Expertise:

• Dynamics 365 CE (Sales, Customer Service, Field Service)

• Power Platform (Power Apps, Power Automate, Power BI integration)

• Workshop facilitation, client demos, and proposal creation

• Business analysis, stakeholder engagement, solution design

• Familiarity with tools like JIRA, Confluence, XRM Toolbox, Ribbon Workbench

• Estimation, scoping, and technical proposal writing