We are looking for ambitious, collaborative, and commercially aware individuals with an understanding of supporting digital, data, and technology transformation within Central Government or wider Public Sector.
This role is ideal for someone who wants to develop into a trusted advisor and grow towards Account Director or Client Director responsibilities over time.
What does this role involve:
- Build and maintain positive working relationships with stakeholders within Central Government organisations, supporting day‑to‑day engagement and coordination.
- Support clients and internal teams in digital transformation initiatives, including cloud migration, target operating models, digital by design, data‑driven services, AI and innovation.
- Help customers understand the benefits of transformation and support them through early stages of complex technology decision‑making, escalating to senior leads where appropriate.
- Support consultative conversations: gathering information, understanding client challenges, identifying needs, and helping frame potential solution areas.
- Assist in shaping new business opportunities by researching context, preparing materials, and working closely with senior Client Directors to qualify and progress demand.
- Support senior Client Directors in preparing for customer meetings, QBRs, workshops, and presentations by gathering inputs, creating drafts, and capturing actions.
- Support the customer journey across the account lifecycle by coordinating activities, tracking actions, and helping progress opportunities through to delivery handover (rather than owning end‑to‑end delivery).
- Contribute to account activity by helping maintain plans, preparing summaries, and supporting teams in aligning on goals, priorities, and roadmaps — without owning account strategy.
- Participate in customer engagements and stakeholder discussions, supporting senior colleagues and contributing to meetings without leading full engagements independently.
- Stay informed about evolving digital and technology trends and identify opportunities to improve the delivery of public services in the UK, sharing insights with the team where relevant.
- Demonstrate a strong desire to collaborate, learn, and continuously develop your understanding of public sector needs and digital transformation.
- Communicate clearly and professionally, adapting your style to different audiences and contributing to compelling documentation, presentations, and discussions.