The Role
We are looking for a Senior UX Designer to join our User-Centred Design (UCD) practice.
You will work within multidisciplinary teams delivering complex digital transformation programmes across public and private sector organisations. Senior UX Designers play an important role in translating user needs and business goals into intuitive, usable and coherent digital experiences.
This role involves working across the full lifecycle of digital products and services, from early problem exploration and sales support through discovery, design and delivery to live service improvement.
You will collaborate closely with service designers, user researchers, engineers, product managers and architects to ensure solutions respond to real user needs while working within organisational, technical and regulatory constraints.
Key Responsibilities
Experience and interaction design
- Design intuitive and usable digital experiences that respond to user needs and business goals
- Create design artefacts such as user flows, wireframes and prototypes to communicate and test ideas
- Contribute to shaping the user experience of complex digital services across multiple channels and touchpoints
- Translate research insights and service concepts into practical product and interface design solutions
Working across the delivery lifecycle
- Contribute to early project shaping and discovery work to help teams understand user needs and problem spaces
- Collaborate with multidisciplinary teams during design and delivery phases to develop and iterate solutions
- Support usability testing and design validation to ensure products meet user needs
- Contribute to improving products and services once they are live through ongoing iteration and learning
Collaboration and consulting
- Facilitate workshops and collaborative design activities with clients and delivery teams
- Work closely with engineers and architects to ensure designs are feasible within technical and organisational constraints
- Communicate design decisions clearly and support teams in making evidence-based product decisions
- Contribute to a shared understanding of user needs across teams and stakeholders
Contributing to design practice
- Advocate for user-centred and evidence-based design approaches within delivery teams
- Contribute to design standards, design systems and shared design practices
- Support and mentor more junior designers where appropriate
- Share knowledge and learnings within the wider UCD team