As a Platform Engineer, you will play a key role in the design, operation, and lifecycle management of Linux- and Unix-based infrastructure platforms that provide secure, scalable, and reliable services across Harvard Medical School. This Tier 3 position focuses on expert-level Linux systems administration, infrastructure automation, configuration enforcement, and monitoring in support of research, teaching, and administrative computing needs. The role requires deep technical skill, an automation mindset, and the ability to independently solve complex infrastructure problems while contributing to ongoing platform optimization and project work.
Core Duties and Responsibilities:
- Perform expert-level build, configuration, and lifecycle management of Linux/Unix operating systems across physical and virtual environments.
- Manage and optimize infrastructure automation and configuration management systems (e.g., Ansible, Puppet) to enforce compliance and consistency.
- Implement and maintain robust system monitoring, alerting, and logging solutions to ensure platform health, performance, and visibility.
- Troubleshoot and resolve complex system-level incidents and performance issues across diverse Linux-based platforms.
- Support the integration of infrastructure platforms with identity, authentication, and access control systems (e.g., LDAP, Kerberos, Active Directory).
- Participate in the software development life cycle for operational tooling, including scripting and infrastructure-as-code approaches.
- Evaluate new technologies and contribute to technical solution design that meets performance, security, and reliability requirements.
- Collaborate with peer infrastructure and application teams to ensure seamless system integration and service delivery.
- Develop and maintain system documentation, standards, and procedures to support operations, audits, and knowledge sharing.
- Mentor junior team members through technical guidance and documentation.
- Participate in off-hours on-call rotation.
- Perform other duties as assigned.