As first point of contact representing HUDS, maintains a positive working relationship with students, faculty and guests of the University.
Operates Micros and/or Blackboard workstation.
Swipes all ID cards as required.
Processes all methods of payment including cash and non-cash transactions, Crimson Cash and Board Plus.
Processes function counts and all meal replacement orders.
Completes cash drawer audit at the beginning of each shift and reconciles drawer at the end of each shift.
Requests appropriate denominations prior to opening of the shift and during the meal periods.
Deposits/submits paper work, cash and meal tickets to secure site or to management.
Utilizing knowledge of food allergies/intolerances, directs students/guests to safe menu items and food storage areas such as refrigeration, freezer, and dry storage. Informs students/guests on foods to avoid by knowing the menu items and the ingredient listings or by referring them to the person in charge.
Reads and writes the daily menu board and is familiar with food items being served.
Monitors serving lines during meals to ensure quality and quantity is suitable for customer demand.
Supports all events as assigned including but not limited to setup, execution and clean up.
Maintains cleanliness of dining room throughout the day, practicing clean-as-you-go procedures.
Keeps tables, chairs, table tents, napkin dispensers and salt and pepper shakers clean.
Refills napkins, salt and pepper shakers as needed.
Updates table tents as directed.
Assists in server area with set-up and in dining areas as needed.
Sets up front of house stations per unit guidelines including, but not limited to: pastries, brews coffee, salad bar etc.
Separates all necessary menu identifiers and utensils for food being served during each meal.
Completes dessert preparation prior to meal service, set up and breakdown of culinary displays and action stations.
Reports malfunctioning equipment to management.
Leaves work station clean and re-stocked.
Recycles products per policy and procedure.
Accurately fills out sanitation and temperature logs and food service records as required. Informs person in charge when corrective action is needed.
Follows sanitation standards in compliance with all regulatory agencies including Harvard Environmental Health and Safety regulations.
Communicates effectively and works cooperatively and respectfully with a diverse set of staff, management team and guests.
Complies with State of Massachusetts and Dining Services’ “Food Employee Illness Policy”.
Represents HUDS to students, faculty, staff and guests in a positive and professional manner.
Works to meet the mission and core values of Harvard University Dining Services with enthusiasm and a spirit of cooperation.
Performs other duties as assigned.
Physical Requirements:
Must be able to routinely lift 50 lbs. without restrictions.