Get to know the Role: You will play a critical part in building, designing and scaling the supply chain operations our GrabMart business. You will build and design the warehousing and distribution solution, oversee inventory planning and ensure seamless integration with partners and logistics providers. You will have to:
- Connect the dots independently to move projects forward, design scalable operating models from the ground up, and is comfortable moving between strategic design and hands-on operational execution.
- Evaluate trade-offs between speed, cost, and customer promise, ensuring operations scale sustainably
- Anticipate operational risks and put in place the right processes and monitoring mechanisms to reduce them
- This is a hands-on role for someone comfortable spending time in the warehouse and on the ground to fine-tune processes and flows.
Critical Tasks You Will Perform
Warehousing & Fulfilment
- Manage Distribution Centres and 3PL partners. Set up an end-to-end warehouse and fulfilment network from scratch. Eg. sourcing warehouse & fulfilment hub locations, assessing capacity requirements, planning layout design, oversee the physical setup, enabling warehouse tech requirements.
- Build and standardize core operational processes across inbound receiving, putaway, replenishment, picking, QC, packing, dispatch, and returns.
Last-Mile Delivery
- Lead and improve fleet operations to ensure delivery models are reliable and cost-efficient
Demand Forecasting & Inventory Planning
- Build and implement demand forecasting and inventory planning models
- Oversee stock forecasting and inventory planning to reduce out-of-stock or overstock
Operational Improvement
- Triangulate data insights and trends to refine supply chain design and operations
- Work with multiple teams to build monitoring mechanisms and set operational policies that balance customer experience, operational feasibility, and financial sustainability.
- Support future scaling of operations by identifying opportunities for automation, process redesign, and structural improvements
You will report to the Head of Strategy & Operations, based in First Avenue, Petaling Jaya