Fleet Body Repair Associate

Get to Know the Team

We are Grab Rentals ID. We provide fleet supply to Grab, serving the non bank-able partner to work as Grab's driver-partner. In the Fleet team, we identify opportunities to maintain the competitive cost to serve through maintenance strategy, strategic partnership and excellence process in vehicle operating process. We are serving 11 cities and in Jabodetabek we have 5 different pool locations.

Get to Know the Role

The Fleet Body Repair Associate audits vehicle body repairs, ensuring accurate workshop estimates, minimizing repair downtime, and preventing over-repair fraud for our self-insured fleet. Collaborating with Fleet Operations and Quality teams, you will uphold repair standards. You will report to Fleet Support Management and be based at our BSD Pool.

The Critical Tasks You Will Perform

• Follow up inspection result of return units for reported damage and legitimacy of repair request (Non fraud; ensure damage : new / additional, accidental or just wear and tear)
• Assess trends of necessity of parts replacement VS special repair / refurbish one, with focus on time and cost efficiency.
• Detecting and reporting potential fraudulent repair requests and mis-use self repair by Drivers or staff.
• Collaborate with workshop network to clarify repair scope and give recommendations (repair vs replace)
• Support data analytics for damage trends & spare parts requirements
• Manage field assessor to ensure on time assessment to minimize vehicle idle time.