As a Cloud Engineer you will be working in a high-performance team of Cloud and Infrastructure support professionals. You will predominantly be responsible for the delivery of operational excellence in the support and management of our cloud infrastructure.
You will assist the Cloud Platform team to provide support for the entire business, customers and business partners as required. This role encompasses Cloud SaaS and PaaS, Servers, Containers, Vulnerability Management, and project group support.
Key Responsibilities
- Perform administration & level 1/2 support of both Windows and Linux Servers
- Perform administration of Azure and AWS Cloud Platforms
- Respond to and troubleshoot production issues, identifying root causes and implementing fixes or workarounds to restore service quickly.
- Responsible for Vulnerability Remediation of Windows and Linux Servers and Cloud Services (Azure and AWS)
- Maintain and update technical documentation, ensuring clear guidance for recurring tasks, fixes, and known issues
- Provide support for upgrades and implementations
- Contribute to automation and process improvement, helping to streamline common support activities and reduce manual effort