As a Billing Senior Manager, you will manage the billing operations. You will develop billing strategies, ensuring accurate billing processes, managing a team of billing professionals, and coordinating with other departments to improve revenue cycles and improve financial performance. You will report to the Finance VP.
Main Responsibilities
- Lead the development and execution of our billing strategy, ensuring agreement on financial goals and providing strategic direction, talent leadership, and performance management for the billing organization.
- Oversee billing operations end-to-end, establishing high-level policies, driving operational excellence, resolving complex billing issues, and ensuring accuracy, efficiency, and compliance.
- Direct revenue cycle management, partnering with Finance and Accounting to ensure accurate revenue recognition, optimized billing workflows, and dispute resolution to support healthy cash flow.
- Champion process improvement and automation, driving major enhancements to systems, tools, and workflows that increase efficiency and reduce manual effort across billing teams.
- Ensure full compliance with legal, regulatory, and internal requirements while delivering executive-level reporting, insights, and performance trends to senior leadership.
- Manage high-level customer, vendor, and partner relationships, serve as the escalation point for strategic billing inquiries, and oversee budgeting, cost control, and financial performance of the billing department.