Assist the client with first and second level support on workstations, mobility devices
Assist with infrastructures (installations, replacement, change, relocation, removal)
Provide support for computer systems in case of hardware and software incidents
Provide support for mobile devices (iPad, iPhone,) in case of software incidents
Provide support of inventory units (monitors, local printers, local scanners, and notebook docking stations) as well as support for local network printer systems
Receive materials and spare parts, inventory, prepare for installation, install, and ensure feedback to customers