Mission Overview :
As part of an onsite support reinforcement, we are looking for an IT Onsite Support Engineer (1st/2nd level) to provide daily end-user assistance on site.
Main Responsibilities :
- Provide support to end-users on workstations and mobile devices
- Installation, replacement, relocation, and removal of IT equipment
- Troubleshoot hardware and software incidents
- Support for monitors, printers, scanners, and docking stations
- Receive, inventory, prepare, and install IT equipment
- Provide clear and timely feedback to users and ensure proper ticket updates
Expected Profile :
- Minimum 3 years of onsite IT support experience
- Excellent customer service and communication skills
- Ability to work independently and take initiative
- Organized, professional, hands-on approach
- Candidate already trained / able to onboard quickly
Required Languages :
- Fluent English & Danish (mandatory)