Sr. Digital Campaign Producer

Sr. Digital Campaign Producer
Lafayette Colorado

Exp 2-5 years

Degree Bachelors

Job Description

The Senior Digital Campaign BSA should have experience in Digital Marketing. Special emphasis is on gathering requirements, analysis, ability to translate business requirements into functional/business specifications, creating test plans, and developing quality assurance methodologies.

The Senior Digital Campaign Business Solutions Analyst (Sr. BSA) is responsible for:

• Leading new Client installations

• Solution design, scope, and spec document creation

• Intermediate program development, QA, UAT, production, and on-going maintenance

• Consultation services

• Expert on Dream, DREAMmail, and/or Harmony (2 platforms)

Sr. BSA’s will work collaboratively with Sales, Client Services, and relevant technology team members to ensure accurate and timely delivery of total solution. Sr. BSA will report into Campaign Solutions, Senior CMS Manager.

Responsibilites:

· Client consultation services, whereby Client requirements are evaluated and translated into cutting-edge, forward thinking platform related solutions.

· Building advanced platform related solutions for Tier 1 Clients. To include: project scope, specification documentation, campaign/program set-up, creation of test plans, QA, leading the Client in UAT process, program launch, and post deployment analysis.

· Oversee/lead new builds assisting Client, Client Services, and Technology leads.

· Primary escalation contact for Client issues/questions related to advanced programs, intakes, and integrations.

· New Hire and Vendor training to include: Client process, product enhancements, ticketing system, support escalation procedures, etc.

· Maintain Client process and program documentation.

· Provide weekly account updates to Account team and/or Client.

· Attend recurring Account meetings (internal and external)

· Provide back-up support during Vendor outages

· Working knowledge of Client’s business, goals/objectives, campaigns and how they use DREAM and DREAMmail products.

· Track Non-deployment activity and providing a monthly report to Campaign Manager and Team Lead.

Qualifications:

· 3-5 yrs experience

· Bachelor’s Degree – Marketing, Business, Technology

Relevant experience may include some of the following:

· Has performed BSA tasks within the SDLC process

· Has supported Change Management and Issue Management

· Has had experience consulting with external client contacts

· Has contributed to or authored client deliverables

· Has maintained project/account documentation

· Has worked with technical staff to design and implement technical solutions

· Has experience in systems development

· Has participated in integration of new development into an existing technical solution

· Good written and verbal communications skills

· Good negotiation skills

· Good time management skills

· Detail-oriented, able to multi-task and prioritize

· Good listening skills

· Self-starter with a strong initiative