Ā This is an 12 hour shift (6:30am - 6:30PM PST) role. Will be on for multiple shifts, and then have multiple days off.
ā¢ Manage and monitor systems to drive troubleshooting and tuning
ā¢ First and second tier resolution of production issues and alerts
ā¢ Understand all components of the our company site infrastructure in order to analyze impact of alarms and other system messages
ā¢ Work with external teams to diagnose complex problems and drive resolution
ā¢ Utilize industry standard and custom tools to diagnose and resolve production issues
ā¢ Resolve errors and alarms quickly and provide timely escalation
ā¢ Complete tasks required to maintain service levels and availability of all site features and functions
ā¢ Help lead development efforts, especially in tools and automation projects
ā¢ Perform Systems Engineering Tasks as needed
ā¢ Coordinate with vendors and assist in hardware replacements.
ā¢ At all times ensure efficient and reliable
EducationĀ Ā Ā Bachelors Degree or Equivalent
Ā
Benefits - Full
Relocation Assistance Available - Yes
Bonus Eligible - Yes
Interview Travel Reimbursed - Yes
Candidate Details
5+ to 7 years experience
Management Experience Required - No
Minimum Education - Bachelor's Degree
Willingness to Travel - Occasionally
Additional Details
Location: San Jose
Industry: Information Technology - Internet / E-Commerce
Job Category: Engineering - Systems
Visa Candidate Considered: Yes