The Profit Centre Administrator maintains the overall flow of the workplace while providing ongoing support to all team members. The Profit Centre Administrator is responsible for answering all inquiries and directing them to the appropriate person(s), helping to create and maintain miscellaneous workplace documents & participating in facilitating all meetings & staff functions.
Additional duties will include:
- Provide accurate and timely invoicing of customer shipments daily
- Assist in servicing customers including answering phones
- Filing of packing slips, pickers, and reconciled reports
- Reconciles daily transactions, Visa Statements and prepares the bank deposit
- Obtain, review, verify and enter purchase and expense vendor invoices, debit memos and debit cancellations in the system for processing in an accurate and timely manner
- Investigate, resolve, and respond to all customer, vendor, credit, and National Support Centre inquiries in a timely fashion that exceeds the customers’ expectations
- Works directly with the Profit Centre Manager to maintain production records and project hours
- Supports the sales team completing submittal packages
- Updates and maintains various Excel spreadsheets/ Google docs
- Provides information directly to our web designer for website maintenance and updates social media platforms as required
- Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
- Support all Profit Centre activities as part of the Profit Centre Team
- Perform other tasks as requested by the Profit Centre Manage