As a Counter / Inside salesperson, you will be the face of our business! You will provide world-class sales support to our customers by answering questions, entering and picking orders, and following up on any backorders. Your primary focus will be to serve our walk-in customers and inbound telephone inquiries. Support will also be provided to all of our Outside Sales functions.
Additional duties will include:
- Research product for customers and provide recommendations on our assortment of product
- Drive sales growth through ownership of counter merchandising, product promotion, and generate leads for the Outside Account Management team while networking with customers at the counter
- Enter, pick, and pack sales orders generated at the counter
- Inform the buyer when stocks levels are low
- Process returns and warranty claims to customers both on account and cash sales including paperwork in compliance with all procedures
- Navigate and find a solution for customer concerns and complaints
- Perform other tasks as requested by the Profit Centre Manager