As an Outside Account Manager, you will develop lasting, ethical customer relationships to maximize the profitable sales for each customer in an effort to grow profit sharing at the Profit Centre. You will become an integral part of each account, understanding the customer鈥檚 business and needs, ensuring our role as their primary supplier.
Additional duties will include:
- Visit customer offices, shops, and job sites to assess the customer鈥檚 business, understand their needs and to develop and maintain strong relationships in order to generate and close profitable sales
- Prospect and identify new customers and alert the Profit Centre Manager and Credit Team of viable prospects
- Lead and own the sales process including producing sales call reports, territory planning and growth targets
- Analyze customer data, develop, and execute strategies to profitably grow market share while meeting and exceeding targets set at the Profit Centre
- Process orders, quotes, job packages and any other sales functions required
- Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customer鈥檚 expectations and benefits of the Profit Centre
- Work with the Profit Centre Manager and Credit Team to facilitate payment of all accounts receivable and communicate any changes in the customer鈥檚 business that might affect the credit standing
- Develop and oversee implementation of strategic vendor programs designed to profitably grow the business; participate in vendor trade shows and industry conventions
- Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
- Support the Customer Service Representatives and all Profit Centre activities as part of the Profit Centre team
- Perform other tasks as requested by the Profit Centre Manager