As a Material Handler, you will be responsible for picking, packing, and shipping customer orders as well as counting, verifying, receiving, and putting away incoming vendor material and customer returns. A high attention to detail will ensure exceptional levels of customer service and satisfaction.
Additional duties will include:
- Follow all Health and Safety rules and legislation while performing job functions
- Load and unload trucks, operate forklift and other material handling equipment
- Receiving duties include:
- Upon unloading vendor shipments or customer returns, obtain the packing slip and verify material received. Note any discrepancies or damaged material
- Print and verify the computer receiving documents and enter material received into the computer system
- Identify special order material and damaged material and store in proper location
- Note all shipping discrepancies on freight carrier鈥檚 Bill of Lading, initiate freight claims and forward paperwork to appropriate teammate
- Picking, packing, and shipping duties include:
- Pick material for customer orders, counting and comparing items to the shipping documentation
- Assemble material and pack appropriately for pick up or shipment to customer
- Complete documentation for any shipments being delivered via third party carrier or requiring Transportation of Dangerous Goods documentation
- Inform the Supervisor of any inventory discrepancies and damaged/defective material that would impact customer service levels
- Maintain warehouse cleanliness and safety by removing empty cartons, metal banding, pallets, and other debris
- Inform Warehouse Supervisor and/or Profit Centre Manager of any safety issues within the warehouse
- Assist teammates in servicing customers at the counter
- Perform other tasks as requested by the Profit Centre Manager
As a Driver, you will load trucks, make deliveries and pickups at both customer and vendor locations. You will work in a safe manner in accordance with all laws, regulations, and company policies. You will be friendly, observant, and able to determine customer needs and communicate that information back to the Profit Centre Manager or Warehouse Supervisor.
Additional duties will include:
- Drive the EMCO truck in a safe manner and in compliance with company policy, applicable traffic laws and provincial Ministry of Transportation legislation. Destinations include job sites, customer facilities, vendor facilities, other EMCO locations, other wholesaler facilities and any other location as directed by management
- Pick customer orders and load the truck at the Profit Centre with material to be delivered curb side to customers or vendors while ensuring the necessary equipment to safely load the truck is available
- Secure loads properly following all legislation, ensuring nothing will shift, get damaged or fall from the truck
- Complete pre-trip inspections and inform management of any mechanical problems with the truck
- At the end of the workday, ensure that the driver鈥檚 log is completed
- Understand the shipping documents, including Globally Harmonized System of Classification and Labelling of Chemicals (GHS), that are associated with the material for each delivery
- Unload the correct material at each location and place it where the receiving party wants it and obtain a signature from the receiving party
- Work with customers at the delivery site to resolve shipping discrepancies quickly and accurately
- Load the truck at other locations including material picked up at vendors and returns by customers
- Provide sales leads by noting prospective customers discovered in the course of making deliveries
- Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
- Support all Profit Centre activities as part of the Profit Centre team