As a Warehouse Associate, you will be responsible for picking, packing, and shipping customer orders as well as counting, verifying, receiving, and putting away incoming vendor material and customer returns. A high attention to detail will ensure exceptional levels of customer service and satisfaction.
Additional duties will include:
- Follow all Health and Safety rules and legislation while performing job functions
- Load and unload trucks, operate forklift and other material handling equipment
- Receiving duties include:
- Upon unloading vendor shipments or customer returns, obtain the packing slip and verify material received. Note any discrepancies or damaged material
- Print and verify the computer receiving documents and enter material received into the computer system
- Identify special order material and damaged material and store in proper location
- Note all shipping discrepancies on freight carrier鈥檚 Bill of Lading, initiate freight claims and forward paperwork to appropriate teammate
- Picking, packing, and shipping duties include:
- Pick material for customer orders, counting and comparing items to the shipping documentation
- Assemble material and pack appropriately for pick up or shipment to customer
- Complete documentation for any shipments being delivered via third party carrier or requiring Transportation of Dangerous Goods documentation
- Inform the team of any inventory discrepancies and damaged/defective material that would impact customer service levels
- Maintain warehouse cleanliness and safety by removing empty cartons, metal banding, pallets, and other debris
- Inform Profit Centre Manager of any safety issues within the warehouse
- Assist teammates in servicing customers at the counter
- Perform other tasks as requested by the Profit Centre Manager