As a Showroom Consultant, you will provide expert product selection assistance and design advice to our customers. You will ensure the highest levels of customer satisfaction in order to meet or exceed the sales and gross profit targets while increasing profit-sharing.
Additional duties will include:
- Assist showroom customers in assessing their needs, directing their product selections, and closing the sale
- Develop and build strong relationships with designers, home builders and architects to grow profitable sales
- Provide customers with quick reliable quotes and accurate delivery dates
- Meet or exceed monthly product specific sales and gross profit targets
- Enter orders and quotes in the system, expedite purchases while maintaining proactive communication with customers
- Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customers’ expectations and benefits of the Profit Centre
- Maintain product literature to ensure most current information is available to customers
- Drive showroom sales through promotions and maintaining display materials
- Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
- Perform other tasks as requested by the Profit Centre Manager