We are looking for a Senior Risk & Fraud Lead (LATAM) to build and drive Docplanner's risk management, fraud prevention, AML/KYC, and payment controls frameworks across Latin America. Reporting into the Legal, Risk & Compliance function, this is a senior individual contributor role with high autonomy, responsible for establishing end-to-end risk governance from the ground up while enabling safe business and payments expansion across LATAM.
Key Responsibilities
Develop and implement operational risk management frameworks, conducting risk assessments and establishing mitigation strategies to support LATAM expansion and ongoing operations.
Design and implement fraud detection and prevention programs across LATAM markets, including advanced monitoring systems and response protocols.
Establish and maintain robust anti-money laundering and know-your-customer programs aligned with regional regulatory requirements and international standards.
Build and oversee fraud controls, including transaction monitoring and emerging payment related risks.
Lead operational risk assessments, complex fraud investigations, and incident response, coordinating with internal teams, vendors, and external authorities.
Act as a trusted advisor to senior stakeholders on comprehensive LATAM risk management, fraud prevention, and compliance topics.
Define and track KPIs related to operational risk exposure, fraud loss, prevention effectiveness, investigation timelines, and regulatory compliance.
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