Job Purpose:
The Phlebotomist is responsible for performing venipuncture and capillary punctures on patients of all ages to obtain blood samples for laboratory testing, blood donation or research purposes. The role holder will be responsible for ensuring the quality and integrity of blood samples while providing a comfortable and reassuring experience for patients.
Core Responsibilities:
Phlebotomy Procedures:
- Perform venipuncture procedures accurately and efficiently, selecting appropriate venipuncture sites and minimizing patient discomfort.
- Perform capillary punctures on infants, children, and adults as needed.
- Collect blood samples in the appropriate containers and volumes according to laboratory protocols.
- Perform special procedures such as arterial punctures (if certified) and blood cultures.
Sample Handling and Processing:
- Accurately label blood samples with patient identifiers and other relevant information.
- Handle and transport blood samples properly to maintain sample integrity.
- Centrifuge blood samples as required, adhering to laboratory protocols.
- Accurately enter patient information and test results into the laboratory information system (LIS).
Patient Care and Interaction:
- Accurately identify patients using multiple identifiers (e.g., name, date of birth, medical record number).
- Prepare patients for blood collection, including explaining the procedure, answering questions, and ensuring patient comfort.
- Communicate effectively with patients, addressing their concerns and ensuring a positive patient experience.
- Adapt procedures to accommodate the needs of patients of all ages, including infants, children, and geriatric patients.
Quality Control and Safety Management:
- Adhere to strict infection control procedures, including hand hygiene, the use of personal protective equipment (PPE), and proper disposal of biohazardous waste.
- Follow established quality control procedures and report any discrepancies or abnormalities.
- Ensure patient safety by following proper phlebotomy techniques and identifying and responding to adverse events.
Equipment Maintenance:
- Maintain and troubleshoot phlebotomy equipment, such as needles, syringes, and vacutainers.
- Ensure proper functioning and calibration of phlebotomy equipment.
Inventory Management:
- Monitor and maintain adequate inventory levels of phlebotomy supplies.
- Order and restock phlebotomy supplies as needed.
Professional Development:
- Participate in continuing education courses to maintain professional competency and stay updated on new techniques and best practices.
- Participate in professional development activities to enhance skills and knowledge.