Discover your future career in Deloitte Consulting鈥檚 Strategic Advisory business. Our multidisciplinary team spans across the continent and combines strategic foresight with rigorous analysis to drive growth, manage risks, and enhance industry performance.
We empower our clients to navigate complex challenges and uncover opportunities to create value and competitive advantage while also building organisational trust and resilience for the long run.
We look for the best talent to co-create dynamic Strategy & Business Design that enables strategy-led transformation, we help clients build, transform and protect value, be it financial, economic, social, environmental, or cultural.
Our specialists' harness deep insights on market size, competitive landscape and evolving of the dynamic trends on our continent, responding to the client鈥檚 business growth.
Main Purpose of Job
Roles and responsibilities:
Client Delivery for FSI
- Supports the Senior Manager on delivery of designated engagement / project, managing the implementation of the agreed deliverables
- Tracks outputs against Service Level Agreement and reports to Senior Manager on any unforeseen issues arising
- Seeks to identify additional sales opportunities in client business
- Assists in the preparation of proposals/tenders and presentations on request
- Is a support resource in planning of sales presentations and client negotiation teams for new and retained business
- Develops market network in business and builds relationships that generate leads
- Builds relationships across Deloitte service lines to understand broader offerings and seeks opportunities for cross-selling
- Generates innovative solutions on projects / engagements in collaboration with team members to enhance / renew service offerings to client
- Demonstrates an industry focus across one or more industries
Engagement Leadership
- Manages day-to-day deliverables of team on client engagements / projects
- Proactively identifies client service and technical issues and implements resolutions to address these
- Meets regularly with client and client teams to understand issues, anticipate needs and address these
- Communicates need for any changes in engagement / project plan to Senior Manager for discussion with Engagement sponsor / client
- Provides ongoing communication to teams on status of engagement / project, changes, achievements, etc.
- Builds network of relationships across Deloitte to understand other service line offerings and to market own functional area
- Establishes and maintains good working relationships with external clients across industries
- Participates in thought leadership process and shares functional and industry knowledge and expertise with clients, colleagues and teams
- Keeps Senior Manager updated on status of engagement
- Develops productive working relationships with client teams
Experience Required
- Experience with a Tier-One Professional Services Firm and/or leading blue-chip organisation in related industry vertical
- 5-8 years working experience including 5 years in a client facing as well as 3 years in a management role with a focus on digital transformation
- Working experience and deep working knowledge of primary industry
- Proven experience in 1/more of the customer domains of Sales, Service, Marketing and Commerce
Relevant Strategic Advisory Competencies
- Experience leading and managing multidisciplinary project teams to deliver tailored strategic solutions across or in chosen industry verticals
- Minimum of 8 years deep functional knowledge in one or more of the following areas: Corporate strategy, operating model, data and analytics, Digital Marketing, Route to Market, Revenue Growth Management, Digital Commerce.
- Deep customer domain experience across Sales, Service, Marketing & Commerce