Job Purpose
The System Administrator will be responsible for managing and maintaining the organization's IT infrastructure to ensure seamless operations. This includes configuring servers, monitoring network performance, troubleshooting hardware and software issues, and ensuring data security. The role requires strong technical expertise, proactive problem-solving, and effective collaboration with other departments to support AMCE鈥檚 IT mission and operations.
Core Responsibilities
Infrastructure Management
- Oversee installation, configuration, and maintenance of servers, storage devices, and network equipment.
- Implement upgrades and patches to ensure systems are secure and up to date.
- Maintain documentation of system configurations, changes, and protocols.
System Security and Backup
- Implement and monitor data protection and recovery strategies to minimize downtime.
- Ensure systems comply with security protocols and organizational policies.
- Conduct regular security audits and vulnerability assessments.
- Ensure regular data and systems backup as per AMCE Backup policies
Network Administration
- Monitor and optimize network performance, resolving connectivity issues promptly.
- Maintain firewalls, VPNs, and other networking equipment.
- Coordinate with ISPs for reliable internet and WAN connectivity.
User Support and Training
- Provide support for technical issues reported by staff.
- Conduct training sessions to enhance user knowledge of IT tools and best practices.
- Collaborate with the help desk team to identify and address recurring issues.
System Optimization
- Analyze system performance and recommend improvements to enhance efficiency.
- Automate recurring IT tasks to streamline operations.
- Research and implement new technologies aligned with organizational goals.
Governance and Compliance
- Ensure adherence to IT policies, regulations, and data privacy standards.
- Coordinate with external auditors during IT audits.
- Maintain proper licensing for software and IT systems.