Surfaces ground truth from the business and converts insights into actionable readiness plans that minimise disruption, drive adoption, and link readiness to OKR鈥慸riven outcomes.
Key Responsibilities
- Lead readiness assessments across business, people, process, data, and behaviour.
- Produce evidence鈥慴ased insights (scorecards, heatmaps, behavioural indicators).
- Translate findings into clear readiness plans owned by the business.
- Activate and coach Change Champions, Agents, Super Users, and Trainers.
- Detect and manage resistance through behavioural and readiness signals.
- Run readiness huddles and forums to maintain momentum and accountability.
- Partner across Comms, Behaviour, and Capability to align interventions