Team Management: Building, coaching, and managing an MDM team, including work allocation, performance management, and developing team capabilities. Guide junior team members on technical tasks
Data Governance & Quality: Manage data governance frameworks, policies, and standards to ensure data accuracy, consistency, and compliance with regulations.
Operational Management: Managing daily, weekly, and monthly master data requests, ensuring adherence to SLAs/KPIs for data creation/update/obsolete processes. Troubleshoot and resolve MDM issues, perform root?cause analysis, and drive continuous improvements.
SAP Tool Expertise: Utilizing SAP tools such as SAP MDM (Master Data Management), data services, data validation, cleansing, and workflows.
Stakeholder Collaboration: Acting as a liaison between business stakeholders (Procurement, Finance, Supply Chain) and IT teams to align data strategies with business goals.
Process Improvement: Driving automation and efficiency through RPA, workflow tools, and process optimization.