Own the product vision, strategy, and delivery of a multi-tenant SaaS platform that maximizes vehicle uptime, lowers total cost of ownership, and simplifies maintenance operations for commercial fleets (trucks, vans, buses). You will translate real-world fleet maintenance needs into a compelling roadmap and lead cross-functional teams to deliver high-quality outcomes鈥攂alancing customer value, technical feasibility, and business impact.
- Define and continuously refine the product vision, value proposition, and target personas (fleet manager, maintenance planner, workshop manager, technician, CFO/COO).
- Structure discovery (customer interviews, field ride-alongs, usability tests, pilots) to validate problems and solutions鈥攖urn insights into prioritized outcomes and hypotheses.
- Segment fleet customer needs (size, industry, internal/external workshops, EV vs. ICE) to shape a modular/SKU strategy and packaging/pricing recommendations.
- Partner with data science and engineering to shape predictive maintenance capabilities (fault code ingestion, anomaly detection, RUL/health scoring) grounded in real operational data.
- Own the product backlog, write crisp user stories and acceptance criteria, and drive prioritization across development teams with clear trade-offs (value, risk, effort).
- Lead increment planning and release management; ensure the platform meets non-functional requirements (reliability, performance, security, scalability, cost).
- Deliver core maintenance workflows:
- Telematics ingestion & diagnostics (CAN, OEM APIs, tachograph, OBD-II/J1939, DTCs)
- Maintenance planning (OEM schedules, PM plans, inspections, compliance reminders鈥攅.g., T脺V/HU)
- Work order management (estimates, labor, parts, warranty, vendor management)
- Inventory & parts (stock levels, reorder points, supplier integrations)
- Scheduling & dispatch (shop capacity, bay/technician allocation, route-aware planning
- Analytics & reporting (uptime, MTTR, cost/km, PM compliance, FTFR, stock turns)
- Ensure API-first delivery for integrations (ERP, EAM/CMMS, telematics providers, OEM portals, service networks, payment).
- Run lighthouse pilots with key fleets; define success criteria, measure outcomes, and scale adoption.
- Build and leverage partner ecosystems (telematics/OEMs/workshop networks) to accelerate value.