Manage and govern the administration of enterprise Oracle and MSSQL databases supporting business-critical applications.
Lead and coordinate database topics including migrations, upgrades, consolidations, and modernization initiatives.
Manage database lifecycle activities including planning, deployment, upgrades, patching, and decommissioning.
Act as the primary contact for database-related topics for key customers (e.g., WaferFab Penang or other sites in APAC).
Provide technical consulting and advisory services on database architecture, IT strategy, platform standards, and cost-benefit analysis.
Translate customer requirements into scalable database solutions aligned with enterprise standards.
Support design reviews and technical evaluation of customer projects such as data center failovers, application upgrades, and infrastructure transformations.
Lead major incident management and escalation coordination with Oracle/Microsoft support.
Maintain operational readiness by coordinating and supporting on-call activities during planned maintenance or critical situations when required.
Drive continuous service improvements and operational efficiency within the database service portfolio.
Work closely with vendors, platform teams, and Oracle support on critical issues and escalation handling.