As Administration Team Leader you will contribute to the success of the site by supporting the day-to-day running of the Admin Team, ensuring that all schedules for inbound and outbound bookings are run efficiently, liaising with Shift Managers hauliers and clients to maintain a smooth flow of work throughout the shift.
Working Hours: Monday - Friday days 08:00 - 17:00
Salary: Up to £30,050 per annum DOE
Key Duties of an Administration Team Leader Include:
- Efficiently managing the inbound & outbound bookings schedule to ensure collection and delivery times are met.
- Issuing instructions to designated staff to maintain a smooth flow of inbound and outbound bookings
- Being the initial point of contact for customers
- Communicating issues to Shift Manager in a timely manner to minimise disruption to the schedule.
- Participating as an active member of the Bookings & Admin team, and to offer suggestions for solving problems, improving efficiency, customer and quality focus.
- Maintaining good communication with Operations to ensure late collections and delivery failures are avoided.
- Liaise with Shift Manager with workloads to support Customers requests
- Daily Reporting/Daily Update call to Customer
- Deputise for Admin Manager
This list is not exhaustive and the successful position holder may be required to carry out any task which the Company might reasonably require you to do.