Cricut is seeking an experienced and versatile Supplier Quality Engineer to join our Global Quality Engineering team in Johor Bahru, Malaysia. As a Supplier Quality Engineer, you will use your experience, expertise, and resourcefulness to identify, analyze, and solve problems, develop goals and objectives to meet short-term and some long-term quality goals. The SQE will also focus on supplier quality management in a contract manufacturing setup, ensure suppliers performances are well within company requirements, drive improvements to reduce the number of defects and Cost of Quality and ensure a world class customer experience. You should be able to drive the projects independently, represent QA concerns in meetings with cross-functional project team and with contract manufacturing / supplier.
Responsibilities
- Ownership of supplier quality control & management process at supplier facilities with a strong focus on continuous improvement.
- Involve new parts qualifications and drive supplier for improvement during NPI stages.
- Develop and maintain a robust supplier quality system including incoming/in-process/outgoing inspection (IQC, IPQC, FAI, OQC) requirements, yield tracking/improvement, CAPA systems and supplier audit schedules.
- Perform periodic process audits and parts or finish products or cutting materials audits at Contract Manufacturing or Supplier site.
- Work closely with internal quality and sourcing resources to manage supplier audits, and maintain supplier score cards to drive improvements for quality, cost, service, and delivery
- Maintain appropriate quality database and report supplier performance monthly.
- Work with suppliers to assure “zero defect” performance through root cause evaluation and driving corrective actions using Quality tools such as 8D, FMEA, poke yoke and control plans.
- Responsible for SCAR from initiation to closure
- Drive supplier selection through robust qualification processes and assist in qualification of parts, production line, fixtures/gages and measurement system at CM and supplier locations.
- Work effectively with product management, engineering, and sourcing teams to eliminate any barriers that may affect the quality and delivery of sourced components/products.