EMEA SAP Functional Analyst – Finance O2C | EMEA Region (Base location Bangalore)

The EMEA SAP Functional Analyst – Finance O2C plays a key role in supporting and enhancing Colliers’ SAP Finance platform across the EMEA region, with a focus on the Order to Cash (O2C) process. This role partners with Finance and Commercial stakeholders to resolve business process issues and identify opportunities for improvement in SAP S/4HANA. The role will act as a “co-owner” with business stakeholders for project proposals through the IS Governance process.

As Colliers EMEA continues its SAP transformation journey, the successful candidate will join a growing team responsible for service delivery and continuous improvement of SAP applications (SAP S/4HANA; Concur; SAC; BTP Services.

Purpose of Role:

The EMEA SAP Functional Analyst – Finance O2C will work in the Corporate Technology Finance Systems team to ensure the platform and its environment follow best practice ITIL standards in both day-to-day support and ongoing development.

Role Overview and Responsibilities:

SAP S/4HANA – Finance O2C Domain

· Support and maintain SAP Finance modules related to O2C, including Accounts Receivable (AR), Credit Management, Billing, Revenue Recognition, and Customer Master Data.

· Act as a liaison between technical teams, business users, and developers to expedite development and improve service delivery.

· Troubleshoot and resolve functional, configuration, and data-related issues within the O2C domain.

· Provide 3rd line support and liaise with SAP and AMS providers to ensure expert-level resolution.

· Perform root cause analysis for production errors and recommend long-term fixes.

· Collaborate on the design, development, and release of software changes aligned with architectural standards and Colliers IT strategy.

· Produce business analysis deliverables using Colliers-standard documentation and tools.

· Identify and manage technical projects to maintain service levels and improve platform performance.

· Support system integration design and implementation across Finance, Sales, and Customer Service functions.

· Maintain and update technical documentation in line with configuration changes.

· Conduct quality assurance to ensure compliance with functional and technical specifications. Ensure all required testing is completed prior to any changes or enhancements are implemented.