Requirement: 2 years of technical integration experience across multiple systems. Familiarity with Paradox is required, familiarity and certification with Workday and other systems is preferred.
Language Requirement: English
Position Setup: Remote
The Technology Consultant is responsible for delivering quality consulting and support services to achieve a high level of customer satisfaction, as an individual contributor or a team member. The role is focused on designing and building integrations to support projects and external clients. It includes configuration and testing across multiple platforms and systems (Paradox, Workday, SmartRecruiters, and third-party systems).
Service Delivery Expertise
- Provide integration and technology consulting on cloud-based technology solutions, including integration build and testing.
- Follow delivery methodologies appropriate to the project and technology solution, while promoting industry best practices.
- Deliver high quality technology outcomes and timely completion rates, while maintaining high client satisfaction on all engagements.
- Demonstrate the highest level of ethical behavior and personal integrity.
- Engage in positive and pro-active communication with peers and colleagues, building effective relationships within and across the business.
Technology Analyst Expertise
- Configure and maintain technology solutions for clients across multiple technology platforms, with a focus on Paradox implementation projects. (Baseline)
- Design, build, and implement technology solutions in support of project goals, including validation, testing, and issue resolution.
- Stage demo environments for testing and training purposes.
- Leverage critical thinking to predict downstream impacts in configuration and document lessons learned.