Technical Business Systems Analysts (BSAs) at CapTech work side鈥慴y鈥憇ide with business and technical stakeholders to elicit solution requirements, drive solution design, and ensure delivered products meet real business needs. Our BSAs work on a wide range of initiatives鈥攆rom custom digital product development to large鈥憇cale integration and modernization efforts spanning multiple systems and lines of business.
This mid鈥憀evel Technical BSA role is ideal for someone who enjoys operating at the intersection of business and technology, thrives in ambiguity, and brings a consultant鈥檚 mindset to problem solving. You will play a hands鈥憃n role throughout the full delivery lifecycle, helping teams move from unclear problems to well鈥慸esigned, high鈥憅uality solutions.
- Quickly become familiar with client business challenges and technology landscapes in order to act as a trusted advisor and subject鈥憁atter partner to stakeholders.
- Act as a key contributor on cross鈥慺unctional teams through all phases of the system delivery lifecycle, from discovery through delivery and validation.
- Lead and support requirements elicitation using interviews, workshops, and collaborative working sessions to surface business needs and clarify solution intent.
- Assist technical teams with solution design, including data modeling, interface definitions, integrations, and state or process flows.
- Analyze data to understand current鈥憇tate structures, data quality, and business impact, and help define how data supports future鈥憇tate solutions.
- Bridge business and technical perspectives to ensure solutions are valuable, usable, scalable, and maintainable.
- Evaluate current鈥憇tate processes and systems, work with stakeholders to define a desired future state, and perform gap analysis to identify solution options.
- Write and refine epics, user stories, and acceptance criteria as part of an iterative delivery team.
- Coordinate and support integration testing and user acceptance testing (UAT) activities.
- Communicate clearly and effectively with both technical team members and business leadership, adapting your message to your audience.
- This role should expect a hybrid client鈥憇ite schedule, with regular onsite visits each week based on engagement requirements.