Coordination:
- Coordinate from HO to Residential sites to achieve the committed Service level agreements with customer and ensure all the required support to RS Site Manager/In charges
- Work closely with Hotline / P&C / Automation / Global RS CoC to provide necessary support to Sites.
Spare Part Management:
- Spare requirements received from RS sites to be validated and routed to Procurement and execution team for raining PO to vendors and ensure materials reaches the site.
HR Compliance & Security Programme:
- Liase with Manager Factory - BIL / BCAS / AEP's sections to ensure the required documentation for security clearance / programmes are submitted on time.
- Prepare and share documents for any audits at sites by coordinating with P&C, Manager Factory.
Vendor Management
- Coordinate with 3rd party manpower deployed at sites and ensure their billings, Salary, EPF and other HR statutory compliances are followed and submitted on time.
- Review the performance of 3rd party manpower deployed vendor aling with RS Managers
- Ensure all the bills received from Sites are submitted to Finance HO on time for payment.
- Key Result Areas
- Site coordination
- Ensure SLA achievements at sites.
- Vendor management
- Key Interfaces
Internal Interfaces
P&C
Factory Manager
Procurement
Automation
Execution
External Interfaces
BCAS
Govt. Offices – Labour etc
Customers.