Seeking an experienced Branch Manager to join the growing team in Riverside, CA! This role will actively contribute to the day-to-day branch operations and business expansion! This is a hands-on role requiring contact with vendors, customers, operations, field locations, and corporate departments. We are looking for someone with experience in temporary traffic control services, utility, and/or the construction industry to coordinate and supervise the overall delivery of quality field operations by service personnel. Their primary task is to ensure that our employees, equipment, and materials are used safely and efficiently to maximize productivity
- Responsible for the implementation, coordination, and management of office operations in accordance with the corporate strategic plan
- Assist in the establishment and development of retail stores at current and future locations including sales goals, forecasts, and marketing strategies
- Participate in the development and implementation of policy and strategic plans
- Drive the company to focus on safety for employees and customers and conduct regular safety meetings in accordance with the company Safety and Illness Prevention Program
- Implement programs to ensure attainment of business plan for growth and profit and manage budget
- Formulate and monitor key cost efficiency and revenue metrics and keep leadership apprised of challenges and successes
- Share a superior understanding of the company鈥檚 products and services, as well as national and local traffic control rules and regulations; actively participate in the estimating process. Know and understand the effects of unit pricing on projects
- Coach and develop staff to increase key cost efficiencies, revenue, and gross margin
- Review and provide regular, balanced feedback to staff regarding the safety, location鈥檚 financial performance, cross-functional and cross-company collaboration, people management, and growth
- Actively participate in the identification, interviewing, and hiring decisions for vacancies
- Build a strong succession plan for the branch
- Communicate with employees regarding corporate initiatives and opportunities
- Work closely with the Sales and other branches to solidify the company鈥檚 presence in the local marketplace and to identify potential opportunities for additional business
- Resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction
- Coach staff to build strong relationships with existing customer base to maintain and grow the business