The Operations Manager will provide leadership and implementation of core values and our overall mission of protecting our customers’ people, business, and time. This position will be responsible for the management and ongoing development of employees at the facility.
The Operations Manager will lead safety initiatives by protecting employees, customers, and assets while also supervising and managing safe work environments and verifying customer needs are being met at the highest level of satisfaction. The management team at AWP is instrumental in achieving success through team building, recruitment strategies, and promoting ongoing relationships with both internal and external clients.
- Strategic planning and implementing of strategies to create and maintain safe work practices.
- Manage a staff of 75-100 employees.
- Ensure safety compliance in accordance with Company, Local, State, and Federal regulations as it relates to the Site.
- Protect the company’s employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices.
- Foster team building through leadership practices and regular communication strategies.
- Utilize Site and organization data for workforce forecasting to predict staffing needs.
- Prevent accidents and other safety exposures by investigating, identifying causes, and developing preventative measures and practices.
- Become a subject matter expert in work zone setup/design and professional flagging.
- Maintain traffic control, safety, and supervisor credentials.
- Participate in the recruiting and hiring strategies in conjunction with Human Resources
- Conduct Site new hire orientation and ongoing training
- Facilitate safety and committee meetings
- Responsible for tracking and auditing the usage of assets, employees, and time for projects
- Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service.
- Solidify AWP’s presence in the service area and identify potential opportunities for growth
- Engage and invest in the training of new and current employees to reduce turnover, promote efficiency, and reduce labor costs.
- Manage daily employee issues including payroll, timekeeping, benefits, time off requests, scheduling, and customer issues
- Ability to understand and adhere to a collective bargaining agreement (if applicable)