As the Billing Specialist, this role is responsible for delivering excellence in service and contributing to the mission of protecting businesses, people and time. This role will focus on accurate and timely invoicing to our customers. This position is also responsible for ensuring all payments are received within the defined terms. The Billing Specialist is responsible for collaboration across all levels to achieve departmental and organizational goals.
RESPONSIBILITIES
- Invoice assigned customers timely and accurately
- Address billing questions and discrepancies timely
- Verify invoice procedures and validate customer contracts
- Ensure payments for assigned customers are received within terms by managing their open Accounts Receivables
- Communicate with internal and/or external customers
- Collaborate with the Field to complete tasks in a timely manner
- Act as a resource for other functions within AWP
- Provide training and support as requested
- Establish and maintain effective and cooperative working relationships with customers
Perform other duties and/or special projects as assigned