Senior Product Designer

The Senior Product Designer is part of the Product Design Team’s collective quest to connect our customers with the insight they need, and the tools required to mitigate their sustainability, environmental and global reputational risk. In this role, you will proudly demonstrate your unwavering drive, and curiosity to understand what makes our end-users tick. You connect the dots between business needs, technological constraints and user needs with little effort. You demonstrate a high aptitude and appreciation for good visual design, but what really motivates you are the cross-team, cross-functional activities that reframe, refine, question, diverge, study, monitor, measure, converge and ultimately uncover problems, solutions and outcomes! 

The Senior Product Designer will be part of a decentralized team, embedded with one or more product teams dedicated to a specific customer experience area. With your product team you will drive and impart your superb design influence alongside your product manager and technical lead partners. 

Key Requirements & Responsibilities

• Dig deep into understanding your users needs and goals, aiming to be an acknowledged expert for your product team, and share that deep user understanding with your peers;
• Develop a strong understanding of your product teams user experiences, but also extend that knowledge to the products and experiences owned by other teams;
• Strive for an intimate understanding of our competitive landscape, and the suite of products and offerings at Assent;
• Understand the various dimensions of Assent, from marketing, sales and finance, to professional services consulting, legal and regulatory;
• Drive and lead research initiatives;
• Validate and evaluate design decisions;
• Plan and administer the appropriate method of usability evaluation in any given project (eg. moderated/unmoderated, remote/in-house, expert reviews, A/B testing);

• Evolve and champion how the product design team measures and tracks the user experience across our products and our services;

• Pair metrics with qualitative data to understand user behavior behind the numbers;

• Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent.

This is not an exhaustive list of duties. Responsibilities may be altered and/or added from time to time to meet business needs.