Devise, evolve and maintain the architecture of the core ICT infrastructure services, including the ICT storage infrastructure, virtualisation solutions, including client and server virtualisation, and operating systems;
Devise, evolve and maintain the baseline network and communications architecture, including telephony, WAN, connectivity services, network management, physical facilities hosting the infrastructure, hardware, networking systems software;
Identify and specify ICT infrastructure components, providing guidance and review for their implementation and configuration, at an appropriate level of detail agreed with engineering teams;
Define and evolve the ICT monitoring, observability and alerting architecture, ensuring standardised visibility, tool integration, and operational resilience.
Support the high-level architecture and design of the ICT IT Service Portal, ensuring integration, security, and alignment with enterprise architecture principles.
Drive the evaluation and selection of the technical products that are required to implement the ICT infrastructure architecture;
Write and maintain ICT infrastructure technical standards & guidelines for the organisation;
Assess business cases, project proposals, and project deliverables, to determine the impact on, and compliance with, the ICT infrastructure architecture, including sizing and capacity planning considerations;
Produce, maintain, update, disseminate and expand the set of baseline architecture documentation, including the landscape of ICT infrastructure solutions and their respective roadmaps aligned with the business strategy on one side and with the IT evolution on the other side;
Work in project teams in Prince II or SCRUM led projects;
Assist engineering teams during complex incidents;
Provide strategic advice to management on demand or unsolicited.