The business analyst is responsible for the collection, organization, interpretation, analysis, scrubbing, documentation, and dissemination/presentation of data. The candidate will provide analysis, will process and normalize the data to ensure data integrity, and will create queries, views, and reports. The candidate will also work in processing data and producing analysis supporting business unit reporting and planning, with a strong focus on accuracy, timeliness, and customer service. The candidate will be a part of the Canada Operations team and will also provide support to other teams, including Canada Finance and the Lenders Business Unit.
- Support senior management and business stakeholders in producing analysis and reporting to drive business accountability, measure business decisions against commitments and prior results, and be part an integral part of the strategic planning cycle.
- Day-to-day activities: review/scrub data, interpret data, analyze results/trends, provide ongoing reports, build/update/enhance dashboards, send out communications to internal/external parties, etc.
- Develop and implement report/dashboard improvements that optimize efficiency and data quality.
- Acquire data from primary or secondary data sources and maintain databases
- Work closely with other stakeholders and teams to reconcile data (such as premiums and claims) and investigate data incongruencies.
- Filter and scrub data, and review reports and performance indicators to locate and correct data issues
- Support the onboarding process for new business/programs.
- Identify and execute on new process improvement opportunities
- Provide assistance, reconciliations and other support as required for internal and external partners.
- Assist with special projects and ad hoc reporting as required by the department or other business units