Continuous Improvement Specialist

As a Continuous Improvement Specialist, you will be part of the Continuous Improvement team, reporting to CI Manager, within the Finance Department. You will play a pivotal role in leading the business transformation mandate of CI, by optimizing multifaceted cross-functional processes, offering recommendations to Finance and other leadership that are instrumental in shaping and advancing the overall business strategy. 

Tasks & Responsibilities : 

Business Process Optimization 

• Optimize key financial and business processes by analysing current state, leveraging data-driven insights, and mapping and implementing targeted solutions 

• Stay current with industry best practices and emerging trends in finance transformation and apply them to drive continuous process improvement 

• Design and implement future-state processes that are well-controlled, efficient, resilient, and scalable to support business growth 

• Develop business cases to support recommendation for process improvement to key leadership  

• Perform root cause analysis to identify and mitigate risks within the process 

• Drive the resolution of complex problems through innovative solutions, fostering a culture of problem-solving and adaptability 

• Design and develop high-quality executive-level presentations and other deliverables such as policies, process documentations etc. 

Stakeholder Engagement and Communication

• Build strong relationships with cross-functional stakeholders to gather insights and drive alignment 

• Collaborate with key leadership to get buy-in on improvement initiatives  

• Facilitate workshops, process walkthroughs, and brainstorming sessions to co-create solutions 

• Facilitate regular updates and feedback with Finance, and other departments to ensure alignment and transparency on all CI related initiatives 

• Develop and deliver targeted communications for diverse audiences 

Change Management

• Develop and implement a comprehensive change management strategy to support the successful adoption of new processes and systems across the finance organization 

• Ensure people readiness for change through training, communication, and support initiatives 

• Monitor post-go-live success & sustainability, adjusting as needed to ensure long-term impact 

Project Support 

• Support CI Manager and Director in all phases of a project life cycle including as-is analysis, design of target state, fit-gap analysis, configuration, testing, end-user training, deployment, post go-live support and maintenance, documentation, etc. 

• Establish and monitor key performance indicators (KPIs) to measure success and impact of improvement initiatives