We are actively looking for an Road Operation Specialist (M/F) in Tetouan to take on the following responsibilities:
Vehicle Logistics Transport Pilot ensures on-time delivery of vehicles to customers, maintaining product quality, maximizing transport efficiency, and minimizing inventories for the assigned flows.
For transport legs under Vehicle Logistics Transport responsibility:
- Organize, monitor, and coordinate end-to-end logistics operations from Plants to Customers (Dealers, Fleet customers, etc.).
- Inform, challenge, and support problem-solving in case of deviations from the plan.
- Prioritize effectively to maximize overall performance.
- Proactively inform partners/customers about transport execution and manage change requirements.
- Challenge and support upstream partners during preparation to ensure transport plan feasibility.
- Monitor and report transport execution performance against contractual KPIs.
- Facilitate continuous improvement actions with partners (including implementation).
Monitoring lead time adherence and communicating information to the Network (dealers, Key Accounts, NSCs, etc.).
- Managing vehicle traceability in systems.
- Monitoring damaged vehicles.
- Coordinating special transport operations and launch plans.
- Processing transport and service orders and validations (PDI/vehicle enhancement).
Key decisions associated with the role: Vehicle Logistics Transport will:
- Approve the use of special transport (Spot Buy) to expedite vehicle delivery in case of special requests or lead time deviations, subject to manager approval.
- Approve the activation of alternative routes in case of capacity constraints, subject to manager approval.
- Prioritize vehicle shipments based on customer needs during transport capacity constraints.