The Brand Representative Lead provides great customer service by anticipating and responding to customer’s needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. They engage customers in a genuine way to drive sales and provide an exciting, fast and easy store experience. Executes necessary operational functions in the event that a manager is not present.
Brand Representative Leads are required to work most Saturdays and some Sundays, during the weeks of peak holidays seasons and need to have open availability that supports the needs of the business
职位描述
全职品牌代表通过预判并响应顾客需求，提供卓越的顾客服务。该职位需由外向时尚、乐于助人者担任。其需始终保持亲切温暖的待客状态，展现对卖场环境的敏锐把控力；通过真诚清晰的沟通主动开启对话，与客户建立联结，始终将顾客置于首位。以真诚互动推动销售，为顾客打造令人兴奋、快捷顺畅的门店体验，并在经理缺席时执行必要的运营职能。
全职品牌代表需在重要节假日期间（如销售旺季）保证绝大多数周六和部分周日在岗，并保持弹性工作时间以配合业务需求。
What You’ll Do
工作职责
Abercrombie and Fitch Co.
https://careers.smartrecruiters.com/abercrombieandfitchco