Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transformative change our clients need to own their future. Together, we empower clients to drive innovation, create sustainable funding streams and deliver better student outcomes.
Today, leaders of higher education institutions and academic medical centers are spending too much time reacting to market forces, rather than focusing on the essential priorities that help students, faculty and staff thrive. The most productive path forward requires an intentional approach and innovative thinking, whereby stakeholders across the entire institution rally around a shared vision and embrace the hard work of effecting change.
Youâll help our clients to achieve organizational effectiveness, improve student outcomes, implement new technologies and align resources and investments to ensure long-term sustainability.
Join our team as the expert you are now and create your future.
Participates in requirements workshops and / or story grooming for a Huron ServiceNow project
Creates technical designs for stories asrequired
Estimates level of effort for user storiesÂ
Executes complex configurations and customizations including scripting, APIs; includes configuration, documentation, unit test case development, and unit testing(REST and SOAP integrations, integration spokes, and custom APIs for sending data from / toServiceNowfrom external systems)
Providesday to daytechnical direction, supportand mentoring to aprojectteam ofsenior developers,developers and testers.
Assistsin complex solutioning with a goal of maintaining OOB functionality to the greatest extent possible
Participates in architectural governanceasrequired
Reviews Team unit test plans to ensure they are comprehensiveand adequately prove required functionality. Ensure test casesare defined for happypath, conditional paths, negative paths, boundary conditions, and edge conditions.
Peertests developer user stories
Peer reviews story implementations for best practicesand ensures OOB functionality isretainedto the greatest extent possible
Coordinates and collaborates with external systemresources to define, implement, test, and deploy integrations
Point of technical contactduring execution of UAT testing
Manages the creationof deploymentdocumentation, scripts, update set packaging,validation, and technical signoff
Executes the production deployment on behalf of the client
Technical lead forinitialhypercareperiod
Bachelorâs Degree in Engineering, Computer Science (CS), Information Technology (IT), or other relevant field of study Â
5+ yearsin a ServiceNow technical delivery capacity (preferablywith an Elite-level ServiceNow partner - not in an internal role)Â
7+ greenfield implementationsof multiple ServiceNow modules, including "NowAssist" and "AI Agents"
Current Certified System Administrator (CSA)Â Certification REQUIRED
Current Certified Application Developer (CAD) Certification REQUIRED
2 Certified Implementation Specialist (CIS) Certifications in 2 different product linesREQUIRED
Progressive growth through experienceas a developer and senior developer
Lead technical resource onyour last 2 implementations
Working knowledge of predictive analytics, generative AI, and Agentic AI
Knowledge of virtual agent
Knowledge / Certification / experience with Performance AnalyticsÂ
Strong JavaScript, node.js, Angular, and DOMknowledge / experience
Knowledge / experience withNowCreate/ ServiceNow Best Practices
Experience withone or more of the following ServiceNow modules preferred: CSM, HRSD,Enterprise Asset Management, SPM, or GRC
ServiceNow CTA or CMA, preferred
Why Join Huron?âŻ
Impact: Shape the digital future for leading organizations by architecting transformative ServiceNow solutions.âŻ
Growth:Accessrobust training, mentorship, and career advancement opportunities in a culture that values innovation and curiosity.âŻ
Collaboration: Work alongside passionate colleagues in an environment that embraces diversity, creativity, and shared success.âŻ
Recognition: Be a part of an industry-recognized consulting leader with provenexpertisein technology-enabled business transformation.âŻ
The estimated base salary for this job is $165,000 - $190,000 USD. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huronâs annual incentive compensation program, which reflects Huronâs pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total est
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