By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.
At Integer, our values are embedded in everything we do.
Customer
We focus on our customers’ success
Innovation
We create better solutions
Collaboration
We create success together
Inclusion
We always interact with others respectfully
Candor
We are open and honest with one another
Integrity
We do the right things and do things right
What is Project Symphony?
To advance us further along our journey to excellence at Integer Holdings Corporation, we are launching Symphony, a program that will implement an updated enterprise resource planning (ERP) system and establish enterprise-wide standard processes and structure. This includes ensuring Symphony directly enables the Integer Production System, including elements such as the production monitoring and improvement process, and sales, inventory, and operations planning. The program will effect change across the company, which will have a direct impact on optimizing business processes, enhancing operational efficiency, and positioning Integer for continued success. Symphony is about having the right business processes in place supported by a single, modern, integrated ERP platform.
What you’ll do in this role:
In this role, we are seeking an experienced and results-driven Commercial Finance Manager to lead the end-to-end implementation of SAP S/4HANA within the Commercial Finance workstream. The Commercial Finance Manager is accountable for defining, governing, and making key decisions on order‑to‑cash, quoting, pricing, forecasting, accounts receivable, and customer data scalable processes across the enterprise. This role will partner closely with Finance, Sales, Operations, IT, and system implementation (SI) partner to ensure global standardization, alignment with SAP best practices, and compliance with regulatory requirements. The Commercial Finance Manager will lead process design workshops, approve future-state designs, and drive adoption of standardized commercial finance processes utilizing SAP, while driving harmonization and continuous improvement cross-functionally. The ideal candidate for this role will be a confident self-starter who can bring deep enterprise-wide business process knowledge to the program in their areas of responsibility and can effectively communicate and translate business requirements to the system implementation (SI) partner.
This individual will also lead the design of the future‑state Customer Relationship Management (CRM) and commercial finance architecture, translating business requirements into system design, and ensuring successful adoption post‑go‑live.
Key Responsibilities:
- Lead the Commercial Finance Workstream throughout the full global ERP implementation lifecycle.
- Partner with IT and system integrators to translate business requirements into SAP functional design for:
- Customer master data
- Pricing and discount structures
- Quoting and ordering workflows
- Billing, invoicing, and revenue recognition
- Accounts receivable and collections
- Participate in SAP design workshops related to commercial finance to ensure alignment with business requirements and system configurations aligned to SAP best practices.
- Support master data cleansing, validation, and readiness for customer and pricing master data.
- Validate SAP configurations and process flows and drive adoption of standardized sales and distribution processes and compliance globally.
- Lead user acceptance testing (UAT), data validation, defect resolution, and go‑live readiness for commercial finance modules.
- Provide input for training and change management activities.
- Collaborate with business stakeholders, process owners, and SI Partner to define and document business requirements, process flows, and system configurations aligned to SAP best practices
- Drive and own final decisions relative to commercial finance standard processes and configuration with SAP to ensure global harmonization, accuracy, and alignment with business strategy within the ERP solution
- Own key project deliverables including process flows, functional specifications, test plans, training documentation, and change management artifacts.
- Monitor key project milestones and deliverables for the commercial finance workstream, ensuring adherence to timeline, scope, and quality standards.
- Ensure system design supports scalability, internal controls, audit requirements, and financial reporting accuracy.
- Other relevant duties as assigned.
Customer Relationship Management (CRM) Design:
- Lead business design of the new CRM system, ensuring alignment with SAP and downstream financial processes.
- Define data ownership, governance, and integration points between CRM, SAP, and reporting tools.
- Ensure CRM design supports:
- Accurate customer hierarchies and segmentation
- Pricing, quoting, and contract visibility
- Forecasting and pipeline management
- Seamless handoffs between Sales, Finance, and Operations
Commercial Finance Operations:
- Oversee finance support for:
- Pricing strategy, margin analysis, and deal review
- Quoting and order approval processes
- Sales forecasting and revenue planning
- Accounts receivable, billing accuracy, and dispute resolution
- Partner with Sales and Commercial leadership to ensure financial rigor in deal structures and forecasting assumptions.
- Develop and standardize commercial finance policies, procedures, and dashboards.
Forecasting, Reporting & Analytics:
- Lead commercial forecasting processes, ensuring strong linkage between CRM pipeline, order intake, and financial forecasts.
- Design and deliver clear KPI reporting related to:
- Revenue and margin performance
- Order conversion and backlog
- Customer profitability
- AR and cash metrics
- Enable self‑service reporting and dashboards within SAP and connected systems.
Change Management & Stakeholder Leadership
- Serve as a key change leader during system implementation and post‑go‑live stabilization.
- Train and support business users across Finance, Sales, and Operations.
- Drive adoption of standardized processes and best practices.
- Act as a trusted advisor to senior leadership on commercial process design and system capabilities.
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What sets you apart:
- Education:
- Bachelor’s degree in Accounting, Finance, or related field; CPA or MBA preferred.
- Experience:
- 7+ years of progressive experience in finance, commercial finance, or systems‑enabled finance roles..
- Strong understanding of
- Pricing and quoting processes
- AR, billing, and revenue flows
- Sales forecasting and pipeline management
- Excellent project management and stakeholder engagement skills.
- Ability to work cross-functionally and influence without direct authority.
- Nice to Have:
- Experience designing or implementing CRM systems (e.g., Salesforce or similar).
- Hands‑on experience leading or significantly contributing to an SAP implementation (order‑to‑cash, SD, FI preferred).
- Familiarity with change management in large-scale system implementations.
- Accounting knowledge in other areas of expertise.
- Skills:
- Strategic thinker with a hands-on approach.
- Strong communication and interpersonal skills.
- Detail-oriented with a focus on accuracy and efficiency.
- Comfortable navigating ambiguity and driving clarity.
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